What You'll Master in This Course

• Gain a foundational knowledge of Salesforce's core capabilities - Build a solid understanding of the platform's essentials
• Learn how to navigate Salesforce efficiently - Master the interface to work productively
• Learn how the CRM platform solves the challenge of connecting departments and customer data - Understand the integrated approach to business solutions
• Roll Out Salesforce Mobile - Implement mobile capabilities for on-the-go access
• Learn the types of business challenges that can be solved by the Salesforce Customer 360 - Discover comprehensive solutions across the enterprise
• Learn key Salesforce platform terms - Build your Salesforce vocabulary for professional communication
• Learn fundamental functionality in the current version of Salesforce at a foundational level, such as requirements gathering, reporting, security, sharing - Master core platform features
• Fully prepare for the Salesforce Certified Associate Exam - Get everything you need to pass your certification

Why This Is Your Perfect Starting Point

• No prior Salesforce experience is required - Start from zero and build your skills
• No prerequisites for this course or the Salesforce Certified Associate Exam - Begin your Salesforce journey immediately

Who Should Take This Course

• Beginning Salesforce Learners - Ideal for those new to the Salesforce ecosystem
• Those wanting to pass the new Salesforce Certified Associate Exam - Perfect for certification seekers

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Below are 3 lessons from the Salesforce Certified Business Analyst Course.

Course Introduction and My Bio

Salesforce Ecosystem Section Introduction

Renaming and Launching Your Trailhead Playground - Your Free Salesforce Account