What You'll Master in This Course

• Salesforce's 5 Trusted AI Principles - Learn the ethical framework that guides all AI implementation in Salesforce
• AI Fundamentals - Develop a solid understanding of AI concepts critical for Salesforce implementation
• AI in CRM Context - Discover how AI transforms customer relationship management within the Salesforce ecosystem
• Ethical AI Implementation - Master the considerations that ensure responsible AI deployment
• Data for AI Success - Learn the data requirements that power effective AI solutions in Salesforce

Why This Is Your Perfect Starting Point

This certification has zero prerequisites—making it the ideal entry point for anyone interested in Salesforce or AI:

• Complete beginners welcome - No prior Salesforce or AI knowledge required
• Structured for certification success - Content perfectly aligned with the official exam guide
• Taught by an industry leader - Learn from Mike Wheeler, who passed this certification on day one of its release

Double Your Career Value with Dual Expertise

By combining Salesforce and AI knowledge, you position yourself at the intersection of two of the hottest skills in today's job market:

• Future-proof your career as AI integration becomes standard in all Salesforce implementations
• Command higher salaries as a specialist in Salesforce's most cutting-edge domain
• Stand out from traditional Salesforce admins with specialized AI knowledge

Start Your AI Certification Journey Today
Join thousands of professionals who are leveraging our training to stay ahead of the technology curve.

Preview This Course!

Below are 3 lessons from the Salesforce Certified Business Analyst Course.

Signing Up for a Free Salesforce Trailhead Account

Predictive AI Overview

AI Fundamentals Introduction