What You'll Master in This Course

• Learn how to become Agentforce Specialist Certified Quickly - Master the skills needed to pass the certification exam efficiently
• Learn the core tenants and features which drive Agentforce - Agents were formerly called Copilots in Salesforce so a lot of these concepts apply to Agentforce
• Learn how Generative AI is set up and used inside of Salesforce - Understand the implementation process from start to finish
• Learn the configuration, setup and management of the Salesforce Einstein Trust Layer - Master the security foundation of AI in Salesforce
• Learn the Generative AI Features for Einstein for Sales and Einstein for Service - Discover AI applications across key Salesforce clouds
• Learn the Prompt Builder and the four types of Prompt Templates - Develop skills to create effective AI interactions
• Learn to create your own timed practice tests and quizzes using generative AI - Build custom study materials to reinforce your knowledge
• Learn Einstein Copilot - Master this powerful AI assistant within the Salesforce ecosystem
• Learn Model Builder and BYOLLLM concepts - Understand how to leverage custom AI models in Salesforce
• Learn advanced prompting techniques to reasoning AI systems such as OpenAI's ChatGPT o1 model - Develop sophisticated AI interaction skills

Why This Is Your Perfect Starting Point

There are no pre-requisites for the Agentforce Specialist Certification from Salesforce, although they do recommend that you have previously attained the Salesforce AI Associate, Salesforce Administrator and/or the Salesforce Platform App Builder certifications.

Although this course is designed for beginners and leverages AI for assisting your studies, you may benefit from gaining some hands on experience on the Salesforce platform through one of those prior certification courses of mine before attempting the AI Specialist.

Double Your Career Value with Dual Expertise

By combining Salesforce and AI knowledge, you position yourself at the intersection of two of the hottest skills in today's job market:

• This course is ideal for anyone with some Salesforce or AI Experience
• While there are no pre-requisites, some Salesforce prior knowledge is assumed

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Preview This Course!

Below are 3 lessons from the Salesforce Certified Business Analyst Course.

Introduction and Getting Started

Agentforce Specialist Exam Guide

Prompt Builder